Bond Gallery (Pty) Ltd (“Bond Gallery”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, visit our website, or interact with us.
We may collect and process the following personal information:
Identity Information: Name, surname, ID/passport number
Contact Information: Email address, phone number, residential address
Financial Information: Income details, bank statements, payslips, credit reports
Employment Information: Employer details, employment status, proof of income
Property Information: Property location, purchase price, deposit details
Supporting Documentation: Copies of ID, proof of residence, marriage certificate (if applicable), and other documents required for bond application
We collect this information directly from you or through third-party providers with your consent.
Your personal information is collected and used for the following purposes:
To assess your bond application
To submit applications to financial institutions on your behalf
To conduct credit checks with your permission
To communicate with you regarding your application or services offered
To comply with legal and regulatory requirements
To improve our services and customer experience
We may share your information with:
Registered financial institutions and banks
Credit bureaus (with your consent)
Our staff, agents, and service providers who assist in delivering our services
Regulatory authorities when legally required
We do not sell your personal information to third parties.
We implement reasonable technical and organizational safeguards to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
This includes:
Secure storage (digital and physical)
Encrypted communications
Access controls and user authentication
You have the right to:
Access your personal information
Correct or update your personal information
Object to the processing of your information
Withdraw your consent (where applicable)
Lodge a complaint with the Information Regulator
To exercise any of these rights, please contact us at [Insert Email Address].
We retain personal information only for as long as necessary to fulfill the purpose for which it was collected and to comply with legal and regulatory obligations.
Our website may use cookies and tracking technologies to improve user experience and analyze traffic. By using our website, you consent to our use of cookies in accordance with this policy.
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the updated effective date.
If you have any questions or concerns about this Privacy Policy or the way your personal information is handled, please contact:
Bond Gallery (Pty) Ltd